HacWare Feature Requests

The most common feedback we are getting from clients is that the Hacware report button in Outlook/ Outlook Web is different to the M365 'Report Message' button as detailed here: https://learn.microsoft.com/en-us/defender-office-365/submissions-users-report-message-add-in-configure Our clients only want one button to report emails, which makes sense - they should not have to guess if an email is a real phishing email and report to M365 (and integrated anti-spam), or if it is a simulated phishing email and therefore choose the Hacware report button. At the end of the day, we (the provider) end up getting tickets asking if the email is ok, or what report button they should select. Can you please enable the ability to use the M365 report button - clients are already using this button to report emails, the button integrates with services like Avanan, and it will help to avoid a lot of confusion.

The Phish Reporter should work on unread messages to avoid having the users open the email messages. I am submitting this request on a Gmail/Google Workspace customer's behalf.

When an email integration is set up, please add a configuration feature to limit phishing simulation impersonations to company contacts only.

In the LMS, the training administrator should be able to make parts of the training optional. The end-user should be able to pass the pre-quiz and opt out of the rest of the course and receive a completion certificate. This functionality should be similar to phishing failure-based training.

In the partner portal, the basic training link page should add the capability to add rules for when to enroll end users into training.

Pull training information into BambooHR ( https://documentation.bamboohr.com/docs/getting-started ). Show the upcoming training and completed training. Also pull in the org chart into HacWare for reporting and access.