HacWare Feature Requests

Support SSO SAML identity providers so a user authenticates with the provider and uses this authentication to gain access to HacWare. On October 3rd an MSP customer, requested Microsoft Entra SSO to be included in the list of SAML providers. See more here - https://learn.microsoft.com/en-us/entra/identity-platform/single-sign-on-saml-protocol

The Reports are automatically redirected to the login page or partner portal in the Brave browser.

LMS Improvement suggestion: Please stop the videos from playing a preview whenever they show up. It slows the site down a ton and makes it very frustrating to use. It also doesn't provide anything of benefit to have them play a few seconds of the video.

The most common feedback we are getting from clients is that the Hacware report button in Outlook/ Outlook Web is different to the M365 'Report Message' button as detailed here: https://learn.microsoft.com/en-us/defender-office-365/submissions-users-report-message-add-in-configure Our clients only want one button to report emails, which makes sense - they should not have to guess if an email is a real phishing email and report to M365 (and integrated anti-spam), or if it is a simulated phishing email and therefore choose the Hacware report button. At the end of the day, we (the provider) end up getting tickets asking if the email is ok, or what report button they should select. Can you please enable the ability to use the M365 report button - clients are already using this button to report emails, the button integrates with services like Avanan, and it will help to avoid a lot of confusion.

The Phish Reporter should work on unread messages to avoid having the users open the email messages. I am submitting this request on a Gmail/Google Workspace customer's behalf.

The site admin can either manually add their users to this group or they can add users via the API.

Teach users to use only one button BUT it goes to a place like Ironscales since they will handle phishing security issues or emails