HacWare Feature Requests

For each multi-tenant account, you can assign a Read Only tenant account where each partner can go into the system but only have Read permissions to view the various features. You can pre-load training suites and reports and give the flavor of what you would see without any need to reset the tenant or worry someone will overwrite a setting.

Add all trainings in a lesson plan into a singular email that will go out to the user to allow them to take all of the training in one sitting. Then create a report to show the progress of this.

Changing an MSP user's role should not require us to delete and re-invite the user. Some options for SDKs with robust SSO/RBAC, with many of these built in features are Auth0, WorkOS, etc

Provide the ability to enter a start date and end date into the search bar for Phishing History and Training History.

Just like users get auto added to phish testing, they need to get auto enrolled onto SAT as well. As we've seen, manual management causes issues

Provide more info on dark web information that MSP can use with customer...

When a new user is on boarded to HacWare, send them an introductory email explaining how to use the Phish Reporter.

A request I’ve been making for a while…when can we direct people to login landing pages to see if they enter user/password? This is a standard feature of the other platforms out there…

Connect with Apptega to become a developer/integration partner to gain access to their compliance audit capabilities. This integration should automatically update the Apptega platform when compliance training is complete and provide smart automation for reminders and reporting to improve training completions rates. Our team will work through relationship to start this process and begin development soon after. https://www.apptega.com/platform/

Current times on training completion certs are not locaized to user's time zone